Being open and honest in all our dealings and maintaining the highest integrity at all times. Acknowledging that each person is as skilled in some way as another and is entitled to express their views without interruption.
Always doing what we say we will and striving for excellence and quality in everything we do. If we give our word we keep it unless agreed otherwise by all parties.
Timeframes are always met unless urgent circumstances mean we have to renegotiate new timeframes with all parties.
We take pride and ownership in all that we say and do.
We care about all victims (survivors) of mental and physical cruelty and will try to find ways of alleviating the situations they find themselves in.